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SurveyMonkey

An online platform that enables users to create, distribute, and analyze surveys and forms.

SurveyMonkey Mockup.png

Role

Research

Ideation

Wireframing

Prototyping

Duration

May 2021 - April 2022

Tools

Figma, Invision, Abstract, Mural, Jira

WHAT DID I DO?

I contributed to over 13 initiatives that touched upon accessibility, design systems, growth, ease of use, and more. I helped consumer and enterprise users to create intuitive, accessible, and effective surveys while in the Authoring team, and enabled researchers to gauge usage patterns and attitudes while in the Market Research team.

KEY PROJECTS

Data Visualization Dashboard  Q1 '21 Market Research team

Design a data analysis and customization dashboard ​that is powerful and intuitive for seasoned market researchers, while integrating nicely into the existing design system.

Multilingual Surveys  Q3 '20 Authoring team

Closely work with ENG to design a complex enterprise feature that allows authors to auto-translate surveys.

Accessible Theming  Q3 '20 Authoring team

Lead overhaul of survey themes to ensure WCAG compliance, improving user experience and accessibility.

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Open to conversations about work, design, and my latest read.

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Rachael Ng 2026 © Illustrations made with no AI

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